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Request account deletion

SupportPrivacySecurityTermsAccount deletion

How to delete your account

  1. Sign in to the account you want deleted.
  2. Open account privacy using the link below, even if workplace access has ended.
  3. Choose Delete account and complete the identity check if prompted.
  4. Review the scope and confirm the request.
Open account privacy

What the request covers

Your account and the personal information associated with it. A request starts a review; it does not instantly erase every record. We remove account identity, sign-in access, memberships, invitations and private profile information after verification. Shared workplace operational history may remain when the organization needs the record; we remove direct account attribution and show Deleted user instead. Legal retention and a sole owner's workspace responsibilities still need to be addressed. We explain the outcome and any applicable retained categories and duration, as described in the privacy notice.

Encrypted recovery copies expire 30 days after verified deletion is completed. They are restricted to disaster recovery and are not used in the active service. If a recovery copy is restored during that period, deletion restrictions and anonymization must be reapplied. A minimal deletion-security tombstone is kept for 31 days so a restored recovery copy cannot reactivate the deleted account.

Check your request

Account privacy shows the request's current status and response target. A submitted or processing status is not a completed deletion. Uninstalling the app or leaving a workplace does not delete the account.

If you cannot sign in

Use the support page. We verify account ownership before processing a request and will never ask for your password by email or message.

Contact our team

  • support@shiftzilla.ca
  • privacy@shiftzilla.ca
  • security@shiftzilla.ca

Send a brief description. Keep passwords, sign-in codes and sensitive attachments out of your message.

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